Legal

Privacy Policy.

Last updated: June 2026

This Privacy Policy explains how The Playground ("we", "us", "our") collects, uses and protects the information you share when you visit our website or book a session with us. By using our site you agree to the practices described here.

Privacy Policy - the basics

Information we collect

Booking details — your name, phone number, email, chosen sport, date and time slot when you make a reservation.
Payment information — processed securely by our payment provider; we do not store full card details on our servers.
Usage data — basic analytics such as pages visited and device type, used to improve the site.

How we use your information

To confirm and manage your bookings.
To contact you about your reservation, changes, or arena updates.
To process payments and issue receipts.
To improve our facilities, services and website experience.

Sharing your information

We do not sell your personal data. We share information only with trusted service providers (such as payment processors and booking software) strictly to operate our services, and where required by law.

Data retention

We keep your information only as long as needed to provide our services and meet legal or accounting obligations, after which it is securely deleted.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also opt out of marketing messages at any point.

Legal

Privacy Policy.

Privacy Policy - the basics

Information we collect

Booking details — your name, phone number, email, chosen sport, date and time slot when you make a reservation.

Payment information — processed securely by our payment provider; we do not store full card details on our servers.

Usage data — basic analytics such as pages visited and device type, used to improve the site.

How we use your information

To confirm and manage your bookings.

To contact you about your reservation, changes, or arena updates.

To process payments and issue receipts.

To improve our facilities, services and website experience.

Sharing your information

We do not sell your personal data. We share information only with trusted service providers (such as payment processors and booking software) strictly to operate our services, and where required by law.

Data retention

We keep your information only as long as needed to provide our services and meet legal or accounting obligations, after which it is securely deleted.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also opt out of marketing messages at any point.

Cookies

Our website uses cookies to keep the site working smoothly and to understand how it is used. You can control cookies through your browser settings.

Contact

For any privacy questions or requests, email us at hello@theplaygroundarena.in or use our contact page.